Shipping Policy
Shipping Policy
Thank you for shopping with us! We aim to provide a smooth and efficient shopping experience, and part of that is getting your order to you as quickly and safely as possible. Below are the details of our shipping policy:
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed on weekends or holidays will be processed the next business day. Once your order has been processed, it will be shipped within 7 business days.
Shipping Methods
We currently offer shipping via USPS and UPS. We offer Sticker Shipping on orders containing only stickers, and standard shipping for orders containing anything else.
Shipping Rates
Shipping costs are calculated at checkout based on your shipping address and chosen delivery method. You will be able to review shipping charges before confirming your order.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment via the carrier’s website.
International Shipping
We offer international shipping and use USPS or UPS depending on pricing.
Address Accuracy
Please make sure your shipping address is correct and complete. We cannot be held responsible for delays or lost packages due to inaccurate address information provided at checkout.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us immediately at [your email address or customer service contact]. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions or need assistance with your order, please don’t hesitate to contact us at hello@skilikeagirl.ski. We’re here to help!